Accessibility Statement
We want everyone to be able to read about, choose and buy our products on sienara.com, including people who use assistive technology such as screen readers, screen magnifiers, voice control or keyboard-only navigation.
This statement explains the standard we work toward, what we do to meet it, and how to reach us if something gets in your way.
Need help right now? We will take your order personally
If any part of this website makes it hard for you to browse or buy, you do not have to use it. Email us at info@sienara.com with the subject line "Accessibility" and tell us how you would like to order:
- By email: we will take your order by reply email.
- By phone: include your phone number and a good time to call, and we will call you to take your order.
You will receive the same products, prices and offers shown on the website at that time, with the same shipping terms and the same 90-day money-back guarantee.
The standard we work toward
We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as our standard. These guidelines describe how to make web content more usable for people with disabilities.
Some content on this website may not yet fully meet this standard. We are working to close any gaps and welcome your help in finding them.
What we do
- We build our pages with accessibility in mind, including text alternatives for meaningful images, a logical heading structure, visible keyboard focus and readable text sizes.
- We set color contrast targets for text and buttons, and we do not block zooming on phones.
- We respect the reduced-motion setting on your device where our pages use animation.
- We check our pages with automated accessibility testing and keyboard testing, and we fix the issues we find.
- We read and act on every accessibility message we receive.
Content from other providers
Despite our efforts, you may come across some content that is not yet fully accessible.
Some parts of the shopping experience are provided by other companies, including our checkout and payment providers and the pages that hold our policies. We choose these providers with care and report problems to them, but we cannot fully control their accessibility. If any of these get in your way, the ordering options above are always available.
Tell us about a barrier
If you have trouble with any part of this website, or have a suggestion, please email info@sienara.com with the subject line "Accessibility." It helps us to know:
- the page address (URL) where you had the problem,
- what you were trying to do and what happened,
- the device, browser and any assistive technology you use, if you are comfortable sharing it.
We aim to reply within 2 business days. Within 10 business days, we aim to fix the problem or, if a fix takes longer, offer you another way to get the information or complete your order and tell you when to expect the fix.
Technical details
This website relies on HTML, CSS and JavaScript to work with your web browser and any assistive technology you use. It is designed to work with current versions of major browsers on phones and computers.
Ongoing review
Accessibility is ongoing work, not a one-time project. We review this statement at least once a year and whenever we make significant changes to the website. This statement was last updated on October 19, 2026.